Shipping policy

O3FY Wellness Shipping Policy

At O3FY Wellness, we strive to ensure a smooth and efficient delivery experience for our customers. Below is our detailed shipping policy:

1. Shipping Charges

Free Shipping: We offer free shipping on all orders above ₹500/-
Standard Shipping Fee: A nominal shipping charge of ₹100/- will apply to orders below ₹500/-

2. Shipping Locations

We deliver to most locations across India.
If your location is not serviceable, our team will contact you for further assistance.

3. Order Processing Time

Orders are typically processed within 1-2 business days.
Orders placed on weekends or public holidays will be processed the next business day.

4. Estimated Delivery Time

Delivery time varies depending on your location:
- Metro Cities: 3-5 business days.
- Non-Metro Cities & Rural Areas: 5-7 business days.

5. Tracking Your Order

Once your order is shipped, you will receive an email or SMS with the tracking details.
You can track your package using the link provided or by contacting our customer care team.

6. Delayed or Lost Packages

If your order is delayed beyond the estimated delivery time, please reach out to us at admin@botsnbrains.com or call us at [+91 7755945825].
In case of a lost package, a replacement or refund will be provided as per our policy.

7. Packaging

We ensure all products are securely packaged to prevent any damage during transit.
Please inspect the package upon delivery and contact us immediately if it is damaged or tampered with.

We are committed to delivering our wellness products to you promptly and securely. For any further queries or assistance, please reach out to our support team.

Contact Us:
Email: admin@botsnbrains.com
Phone: [+91 7755945825]

Thank you for choosing O3FY Wellness!