FAQs

Frequently Asked Questions (FAQs) - O3FY Wellness

1. What is O3FY Wellness?
O3FY Wellness is a holistic wellness clinic specializing in ozone therapy and natural healing solutions. We offer a range of ozone-based treatments designed to promote health, rejuvenation, and overall well-being.

2. What services do you offer?
We provide a variety of wellness therapies, including:

·         Ozone Therapy

·         HydraFacial

·         Pain Management Treatments

·         Skin & Hair Rejuvenation

·         Oral Ozone Therapy

·         Detox Therapies

·         Gut Health & Anti-Acidity Treatments

3. What is Ozone Therapy?
Ozone therapy is a natural treatment that utilizes medical-grade ozone to enhance oxygen circulation in the body, promoting healing and detoxification. It is used for skin health, pain relief, immune support, and various chronic conditions.

4. Is ozone therapy safe?
Yes, when administered by trained professionals, ozone therapy is safe and has been used for decades in medical and wellness treatments worldwide.

5. Do you offer skin and hair treatments?
Yes, we offer specialized treatments for acne, psoriasis, eczema, sunburn, hair loss, dandruff, and thinning hair using ozone-infused products and therapies.

6. Can ozone therapy help with pain relief?
Yes, ozone therapy, combined with our pain relief oils and balms, helps manage conditions like joint stiffness, muscle aches, osteoarthritis, and headaches.

7. Do you sell ozone-based products?
Yes, we offer a range of ozone-enriched products, including:

·         LUMOS Hand & Feet Cream

·         ReverZ Anti-aging Cream

·         Vedic Vital Pain Relief Oil

·         Reparo Antimicrobial Oil

·         Accio Hair Oil

·         O3FY Pain Balm

·         Oral Oxy Care Oil

·         O3FY Anti-Acidity Oil

These products are designed for various skin, hair, and health concerns.

8. How can I book an appointment?
You can book an appointment by calling us, visiting our website, or messaging us on our social media platforms.

9. Where is O3FY Wellness located?
We are located in Pune. For exact directions, you can check our website or contact us.

10. Do you offer home visits?
Currently, we offer certain treatments and product deliveries for home care. Please contact us for more details.

11. Are your products and treatments suitable for all skin types?
Yes, our treatments and products are formulated to be safe and effective for all skin types. If you have specific concerns, we recommend a consultation with our experts.

12. How do I know which treatment is right for me?
We offer consultations where our experts assess your needs and recommend the best therapy or product suited to you.

13. How can I stay updated on offers and promotions?
Follow us on social media or subscribe to our newsletter to get the latest updates on offers, new treatments, and wellness tips.

14. Can I use ozone therapy alongside other treatments?
Yes, ozone therapy can complement other treatments, but we recommend discussing your medical history with our professionals before starting any new therapy.

15. How can I contact O3FY Wellness?
You can reach us via:

·         Website: www.o3fy.com

Orders & Shipping FAQs

16. How can I place an order?
You can place an order through our website or by contacting us directly via phone or social media.

17. What payment methods do you accept?
We accept credit/debit cards, UPI, and other secure online payment methods.

18. How long does shipping take?
Shipping times vary based on your location. Typically, orders are delivered within 5-7 business days.

19. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

20. What is your return and refund policy?
We accept returns for unused and unopened products within 7 days of delivery. Refunds will be processed after inspecting the returned item.

21. What should I do if I receive a damaged or incorrect product?
Please contact us immediately with your order details and photos of the damaged or incorrect item. We will arrange a replacement or refund as per our policy.

For more details or inquiries, feel free to get in touch with us!